Privacy Policy
This Privacy Policy governs the use of phone and text messaging services provided by Geek On, LLC. By using these services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Information We Collect
We may collect the following types of personal information through text messaging or phone communications:
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Contact Information: Your name, phone number, and other identifying details.
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Communication Content: Any text messages, calls, or voicemails you exchange with us.
How We Use Your Information
We may use your personal information for the following purposes:
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To communicate with you regarding services, updates, and notifications.
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To provide customer support and respond to your inquiries.
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To send transactional messages such as billing notifications or appointment reminders.
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To improve our services and analyze usage patterns.
Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to third parties except as required by law or in the following cases:
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With service providers who assist us in delivering our services (e.g., telecommunication providers, customer support platforms).
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If required by law enforcement, legal process, or other government authorities.
Data Security
We implement proper technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Mobile information will not be shared, sold, or conveyed to third parties for marketing/promotional purposes.
Your Rights
You have the right to:
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Opt out of text messaging services at any time by replying “STOP” or contacting us directly.
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Request access to the personal data we hold about you and ask for corrections or deletion where applicable.
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Withdraw consent for the use of your personal information for specific purposes.
Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on this website page.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at 703.570.5922.
Disclaimer
No Guarantees on Delivery
While we strive to ensure that all text messages and phone communications are delivered promptly, we do not guarantee delivery, timeliness, or accuracy of any messages. Network or carrier delays, technical issues, or other circumstances may affect communications.
Message and Data Rates
Standard message and data rates may apply to text messages sent or received through our services. You are responsible for any charges incurred by your mobile carrier.
Opt-Out
You may opt-out of receiving text messages from us at any time by replying “STOP.” Opting out of certain communications may impact our ability to provide some services or updates.
Not Liable for Miscommunication
We are not responsible for any miscommunication or misunderstandings that arise from incomplete, unclear, or incorrect information conveyed via text or phone. Please contact us directly for clarification of important details.
Use of Information
By engaging in text messaging or phone communications with us, you acknowledge that we may collect and store information as outlined in our Privacy Policy.
Emergency Use Prohibited
Text messaging and phone communications with Geek On, LLC are not intended for emergency use. For urgent matters, please contact emergency services or use an appropriate emergency contact.